Office & Logistics Assistant

Frotcom International SA is a Portuguese company active in the development of Fleet Management systems (Telematics). Our software, Frotcom, is currently sold in 40+ countries around the world, through a network of Frotcom Certified Partners.

The Team
 
You will be working in our office in Carnaxide, Portugal, where we have a team of 50 #amazing# people, working in areas such as Software Development, Account Management, Logistics, Marketing and Administration, among others. 
 
Our strong points? 

We believe in being focused, and that success comes from providing the solution users want. We firmly believe in teamwork and in learning from our mistakes. We work ethically and fairly and that is why people tend to stay with us.

We contribute to a better world and we are really making a difference because every year Frotcom helps companies to lower their carbon footprint.

The Job

You will be responsible for handling organizational and clerical tasks and supports the Finance, Admin, and Logistics Manager in all aspects of warehouse operations, receiving and processing orders, preparing outgoing shipments, reviewing shipment documentation, and maintaining inventory of shipping supplies. In addition, the Office & Logistics Assistant works with shipping vendors, coordinates merchandise returns, and manages electronic shipping files.

So, what will you be doing as an Office & Logistics Assistant?

To perform this job successfully you must be able to execute the following tasks: 

• Handling incoming calls and other communications;
• Welcoming visitors when necessary;
• Managing incoming and outgoing correspondence;
• Managing filing system;
• Organizing travel arrangements as needed;
• Organize and maintain the general upkeep of the office premises;
• Monitoring and replenishing inventory for office and scullery supplies;
• Verifying, acknowledging and processing orders from FCPs and providing shipping updates;
• Communicating with shipping vendors;
• Preparing and processing shipping documents, including packing lists, waybills, and customs clearance documents;
• Ensuring timely collection and delivery of goods (orders);
• Processing returns requests (RMA) received from Partners;
• Coordinating with FCPs, freight forwarders, and manufacturers for RMA return logistics;
• Manage and coordinates computer equipment maintenance liaising with outsourced service providers;
• Assisting with other logistics-related tasks as needed.