Once you know which driver to assign to a service, you’ll want to do it in a way that is effective, error free and traceable. You need a dispatch tool.
Frotcom provides just such a tool called Workforce Management, with which you can notify drivers of new services, sending them all the necessary information, and then automatically create the mechanisms to monitor the execution of those tasks.
Drivers will use an onboard tablet to follow through the execution of tasks, informing the office of each stage of execution. Navigation and customizable forms are included as well, so that you can receive all the information you need from the field, including proof of delivery.
This reduces the probability of human error and allows your drivers to complete more orders without extra stress – and better manage their time.
Additionally, you will automatically document every step of the way – collecting forms from the field at each milestone: proof of delivery, refused jobs, refueling, waiting, etc.
If you want a more basic solution, you can also use Frotcom’s Integrated Navigation module, which allows you to send messages and destinations to onboard Garmin navigators. Although not as powerful as Workforce Management, this offers an alternative for some companies wanting an entry-level solution for job dispatching.