Scootaxi relies on Frotcom to ensure customer safety and satisfaction
Passenger Land Transportation
Scootaxi, a startup company from Kosovo, is providing taxi service in Pristina with environment friendly scooters, which are fast and easy to manoeuvre in heavy traffic, for just 1 € per journey.
Scooters are monitored through Frotcom to ensure a proactive service, responding in due time to customers' calls, manage driver behaviour and control the 50 km/h speed limit. Frotcom helps guarantee the safety and satisfaction of all passengers.
According to Ms. Diellza Xhemajli, Project Manager at Scootaxi, “One of our biggest concerns was to ensure the safety of our customers. We also wanted to be sure that we were sending the driver closest to the customer’s location and we were using the best routes to arrive on time. Frotcom Kosova presented us all the options and features we needed, and by implementing Frotcom reliable GPS vehicle tracking system to control driving behaviour and speed limits of Scootaxi’s drivers, we accomplished our goals.”