You monitor the screen in the dispatch room as each transportation service progresses. Immediately you spot a service with an Estimated Time of Arrival later than planned. You can act before it's too late and the delivery time period is missed.
The Mobile workforce management module allows you to dispatch jobs/tasks to your drivers in an easy and effective way. Then, track these jobs in real-time as each one progresses. Your customers will appreciate the control you have over each job being carried out.
On the vehicle side, your driver receives a new job through his onboard tablet. He analyses the job details and accepts it by touching the Start button. From that moment on, the driver will be guided through all the planned stages until the operation is concluded.
Back in the office, you are able to follow up on each job’s completion in real-time.
In fact, the Mobile workforce management module’s flexibility allows you to define the exact workflows expected for each type of task, as well as the exact forms that need to be filled in by your drivers in such diverse circumstances as deliveries, refueling, waiting periods and so forth. You can configure it to meet your company’s specific needs.
The Workforce management module provides an interface for Android and iOS onboard tablets, allowing jobs to be dispatched to the appropriate drivers/vehicles/teams.
In addition, text messaging is also available, improving communication and message storage for future reviews.
The Driver app facilitates the navigation to/through Directions and Routes using a variety of Navigation System apps (like Google Maps, Waze, and Sygic Truck & Caravan).
A very user-friendly interface on the tablet guides drivers to progress from one task stage to the next. In real time, this information is available in Frotcom. Dispatchers know the exact stage of each job at any point in time.
Incoming text messages, jobs or alerts are immediately displayed on the tablet.
Main features
- Job dispatching
- Two-way text communication between office and drivers
- Automatic warnings when the job status is not compatible with the movement of the vehicle
- Alarms displayed on the tablet (for example, driving behavior alarms in response to sudden accelerations)
- Completely customizable workflows for each job type