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Alternativa Tecnológica drives better customer support with Frotcom
Alternativa Tecnológica SAC implements Frotcom to locate support and technical teams and dispatch jobs efficiently.
Peru’s foremost IT service support business, ATSAC was founded in 1998, and manages a staff of 300 – mostly engineers and technicians – including its critical field operations teams which support their customers, throughout the country. The company operates on a national scale, in a market that has seen continuous growth and investment in Information and Communication Technologies (ICT).
Today, ATSAC is providing service and support to its customers in 27 of the country’s…
Alternativa Tecnológica drives better customer support with Frotcom
Alternativa Tecnológica SAC implements Frotcom to locate support and technical teams and dispatch jobs efficiently.
Peru’s foremost IT service support business, ATSAC was founded in 1998, and manages a staff of 300 – mostly engineers and technicians – including its critical field operations teams which support their customers, throughout the country. The company operates on a national scale, in a market that has seen continuous growth and investment in Information and Communication Technologies (ICT).
Today, ATSAC is providing service and support to its customers in 27 of the country’s…
Frotcom – More than just a Franco Sport partner
This year’s edition of the Baja Portalegre 500 in Portugal saw the beginning of Franco Sport’s own sports initiative which began a close relationship with Frotcom, adopting its professional fleet management and tracking solution to control team activities, communicate with drivers and analyze vehicle performance during the rally.
The Baja Portalegre 500 cross-country rally took place from October 27th to the 29th, in the Alentejo region and is the final and decisive event of the FIA World Cup for Cross Country Rallies…
How to provide great customer service through Frotcom?
We’ve been providing an updated overview of the Benefits of Frotcom: Comply with legislation, Control your fleet operational costs, Increase productivity and Increase Safety.In this issue we'll be focusing our attention on exceptional customer service.Provide a great service to your customers
In today's business world, competition is fierce. Now more than ever, you’ll need to focus your efforts on exceptional customer service. Provide a…
Frotcom and HERE help truckers keep moving
HERE posted an article on its blog that got a lot of attention: “Frotcom and HERE help truckers keep moving”. It’s a great, insightful post on how HERE is now providing Frotcom with the best real-time data possible for drivers to circumvent traffic jams and other restrictions due to road maintenance, weather and changes to circulation.
Frotcom has turned to HERE maps to help ensure that drivers, and their cargo, can arrive at their destinations safely and as quickly and cost-effectively as possible.
Read the full story on how Frotcom and Here are helping truckers keep moving.…
Self-driving truck goes 120 miles for $470 Budweiser delivery
The beer run of the future is here!
A driverless truck hauling 51,744 cans of Budweiser successfully made a 120-mile trek through Colorado — making it the “world’s first shipment by a self-driving truck,” according to Uber-owned company, Otto.The 18-wheeler barreled down the I-25 last week, navigating from Fort Collins, Colorado all the way to Colorado Springs.“This shipment is the next step towards our vision for a safe and productive…
Automatic driver identification system
You get a speed camera ticket in the mail. The vehicle’s license plate is clearly identified and you use Frotcom’s records to confirm that the vehicle was indeed speeding at the place and time reported by the police. You need to speak to the driver. The problem is the vehicle was used by various drivers. You cannot determine who was driving the vehicle at that particular time.
Frotcom International has got a new office!
A growing team and an increasingly demanding business set the need for bigger and better facilities.
We are celebrating this year the 20th anniversary of Frotcom’s first release, and there is nothing like moving office and setting up new facilities to better support our growing customer base. Our new office in Carnaxide, Portugal, is a stone's throw away from the center of Lisbon, and located in one of the main logistical axis' surrounding the…
How to provide operation traceability through Frotcom?
We’ve been providing an updated overview of the Benefits of Frotcom: Legal Compliance, Control your fleet’s operational costs, Increase productivity, Increase safety and Provide great customer service.
This time, we want you to know that Frotcom can also provide you operation traceability.
Provide operation traceability
When you receive a customer complaint or a speeding ticket, you really need to know exactly what happened during…
HAM Group Distribution enhances operational efficiency with Frotcom
Kosovo’s HAM Group is using Frotcom to take control of its fleet and delivering on time, every time.
Pristina-based HAM Group, now in its 25th year of operations, manages a multi-faceted business of ICT, Energy, Agricultural Commodities and Logistics & Distribution. Over the years, the HAM Group’s Logistics & Distribution unit has built up a reputation for excellence and world-class customer service. The group’s Logistics & Distribution division, which operates an 18-vehicle fleet of heavy load trucks, side loaders for grounding and curtain-side trailers covers the entire Kosovo…