Avtotransport Čampa increases Quality of Service with Frotcom
CRM – Customer relationship management
Fleet management reports
Avtotransport Čampa, a Slovenian company based in Ortnek, specializes in auto transport service, prides itself on using Frotcom to deliver excellent customer service.
Using Frotcom’s tracking tickets, the company provides its clients with the location of their freight in real-time and other relevant information related to their cargo; for example loading and unloading times and warnings about delays.
Avtotransport Čampa also use Frotcom to generate and send clients simple and useful reports, providing them with 'Proof of Service' evidence-based on GPS data.
According to the Avtotransport Čampa's Managing Director, Mr. Gregor Čampa, “I was first shown Frotcom’s tracking system 2 years ago and tested it at once in our company. Frotcom is a sophisticated GPS tracking system, which helps us save time and money. The biggest advantage is that it’s simple to use and works without any errors. Tracking accuracy is very good in all countries our vehicles travel to. We recommend Frotcom to all companies that would like to simplify their work in transport and logistics.”
Despite the fierce market competition, the company is now providing a quicker response to service demands, as well as providing a true, solid, and trustworthy service to their clients, with prices based on factual and reliable data, including vehicle waiting times.