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Sales forces
In many industries, the role of the sales team includes periodic visits to clients in order to collect orders, check customer satisfaction and promote new products. Managing these fleets directly reflects on the team's productivity and customer satisfaction. It is necessary to confirm that customers are being visited regularly and according to plan.
Field services
Effective supervision of field service teams requires the use of fleet management and workforce management tools to lower operational costs, maximize productivity and improve customer service.
It is especially important to be able to coordinate the work of the team, which includes correctly planning the assignment of jobs to teams, making sure the customer is serviced on time, and accepting last-minute jobs without disrupting operations and pre-assigned jobs.
Distribution
Distribution of goods is executed by optimizing the routes for each vehicle in order to minimize the number of vehicles needed and the total mileage without missing the pickup and delivery time windows agreed with your customers. Balancing driver workloads is also part of the equation.
For a distribution business, it is quite common for vehicles to transport goods or parcels from different clients simultaneously in order to optimize costs and time. Managing such a fleet requires being able to react quickly and efficiently when the plan cannot be met, for instance when traffic or road…
Rent-a-car
Rent-a-car companies need to make sure vehicles are used correctly by their customers. This includes usage inside predefined regions, driving behavior that is not harmful to the vehicle and collection of GPS data that can be used to prove to customers the validity of speeding fines or fines for other traffic violations.
Due to the high rotation of vehicles in the rent-a-car business, the GPS trackers used in these vehicles are usually plug-and-play, to avoid high installation costs and vehicle downtimes.
Mining
One of the challenges of fleet management in the mining industry is to improve vehicle operations and ensure safety and security. In fact, vehicles are often operated under harsh environmental conditions. Moreover, vehicles are frequently operated in remote areas. If something goes wrong, drivers must be able to call for help and automatically make their position known to rescuers.
In fact, vehicle safety compliance is among the main concerns in the mining industry and is commonly part of companies' corporate policy.
Passenger land transport
Fleet management of passenger land transport is used to monitor the execution of predefined routes by assigned buses. This includes monitoring departure and arrival times, notifying passengers of expected arrival times, as well as monitoring driving behavior.
Fleet management therefore has a strong impact on customer service and safety, as well as on the reduction of fuel costs, by avoiding aggressive driving styles.
Waste collection and recycling
Fleet management of waste collection vehicles is commonly focused on monitoring the execution of assigned routes, making sure that every waste bin or container on the path was is collected.In addition, driving behavior is analyzed to mitigate the risk of accidents and to lower fuel consumption and maintenance costs.
Construction equipment
Expensive construction equipment is frequently deployed to remote yards and left there until construction is completed. It is necessary to monitor these assets, not only to avoid theft, but also to keep track of engine hours in order to ensure that maintenance is performed at the right time.
In the case of rented construction equipment, a maximum number of engine hours is often included in the contract, so keeping track of that figure is paramount to avoiding penalties and additional costs.
Emergency services
Emergency vehicles are very often used in life-and-death situations. That is why fleet management is among the mission-critical tools used by emergency services.
Fleet management helps select the nearest available vehicle in a crisis situation, for instance. It also allows better, safe and clear communication with drivers when instructions must be given in real time and without any possibility of a misunderstanding.
Road transportation
Road transportation services are executed by trucking or haulage companies, either independently – working directly for the client – or through freight carriers or shipping agents. Vehicles are commonly composed of a tractor unit and an attached semi-trailer.
There are usually very strict regulations on the operation of these vehicles, including transport of hazardous materials and limits on driving times in Europe (hours of service in the US).
Due to the high fuel consumption of these vehicles, trucking companies pay particular attention to all factors that can influence consumption,…