Public transport of passengers is characterized by scheduled services on fixed routes. How these fleets are managed has an impact on customer satisfaction.
Fleet management of passenger land transport is used to monitor the execution of predefined routes by assigned buses. This includes monitoring departure and arrival times, notifying passengers of expected arrival times, as well as monitoring driving behavior.
Fleet management therefore has a strong impact on customer service and safety, as well as on the reduction of fuel costs, by avoiding aggressive driving styles.