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How to generate automatic reports?
In this video you will learn how to set up an automatic report and how to email it on a daily basis.
How to generate manual reports?
In this video we will be going through the steps to generate a manual report. We will start by setting up the Daily Summary report, and then how to generate our report.
Introduction to Frotcom - part 2
Frotcom gives you the tools you need to manage your fleet, from vehicle tracking to true fleet intelligence.In the tutorial a typical situation of an urgent delivery to a customer is presented to you. You will learn how to find places, calculate directions, find the closest vehicle to the place, calculate the optimized path and ETA (estimated time of arrival), interact with the assigned driver and communicating the new task to his/her on-board terminal.
Introduction to Frotcom - part 1
Frotcom gives you the tools you need to manage your fleet, from vehicle tracking to true fleet intelligence. This video provides an overview of some of Frotcom's basic features. In this tutorial, we briefly cover the vehicles’ and places’ tabs, the alarms section and a briefly explanation about the reports sections.
Alternativa Tecnológica drives better customer support with Frotcom
Alternativa Tecnológica SAC implements Frotcom to locate support and technical teams and dispatch jobs efficiently.Peru’s foremost IT service support business, ATSAC was founded in 1998, and manages a staff of 300 – mostly engineers and technicians – including its critical field operations teams which support their customers, throughout the country. The company operates on a national scale, in a market that has seen continuous growth and investment in Information and Communication Technologies (ICT).Today, ATSAC is providing service and support to its customers in 27 of the country’s largest…
How to provide great customer service through Frotcom?
We’ve been providing an updated overview of the Benefits of Frotcom: Comply with legislation, Control your fleet operational costs, Increase productivity and Increase Safety.In this issue we'll be focusing our attention on exceptional customer service.Provide a great service to your customers
In today's business world, competition is fierce. Now more than ever, you’ll need to focus your efforts on exceptional customer service. Provide a…
Automatic driver identification system
You get a speed camera ticket in the mail. The vehicle’s license plate is clearly identified and you use Frotcom’s records to confirm that the vehicle was indeed speeding at the place and time reported by the police. You need to speak to the driver. The problem is the vehicle was used by various drivers. You cannot determine who was driving the vehicle at that particular time.
HAM Group Distribution enhances operational efficiency with Frotcom
Kosovo’s HAM Group is using Frotcom to take control of its fleet and delivering on time, every time.
Pristina-based HAM Group, now in its 25th year of operations, manages a multi-faceted business of ICT, Energy, Agricultural Commodities and Logistics & Distribution. Over the years, the HAM Group’s Logistics & Distribution unit has built up a reputation for excellence and world-class customer service. The group’s Logistics & Distribution division, which operates an 18-vehicle fleet of heavy load trucks, side loaders for grounding and curtain-side trailers covers the entire Kosovo…
We've come a long way
The year is 1997.
A small team of young engineers huddles around a blue box connected to a computer, lights flashing in pre-defined patterns. A command is sent out to locate another box. A black box.
The black box is on a truck, half a world away. The blue box connects our PC to an Inmarsat-C earth station providing satellite data communications over Europe, Africa, South America and parts of North America.
The command was sent more than…
Frotcom is celebrating its 20th anniversary
The award-winning vehicle tracking and fleet management system is celebrating its 20th anniversary this year.
Twenty years have gone by since the launch of Frotcom 1.0, conceived at the time as a game-changing system to control vehicle fleets, capable of locating a vehicle in under 5 minutes, wherever it was. Amazing!
Launched in 1997, the system has widely grown since then. Today we have an advanced Cloud-based SaaS modular system – a…